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FAQs

Below is a list of our most frequently asked questions regarding TeamDonate.org. If you would like additional information regarding the donation process, you can reach us via email at info@teamdonate.org or over the phone at (800) 967-5077.

  • Q: Who is TeamDonate.org?

    • A: TeamDonate.org is nothing more than avenue for organizations to receive funds donated to them via credit card, without having to go through the bureaucracy of creating their own merchant account and online payment gateway. TeamDonate.org is not a paid solicitor or commercial fundraiser. TeamDonate.org simply makes it easier for charitable organizations to gain access to their donors.

  • Q: Does TeamDonate.org take a percentage of my donation?

    • A: No. TeamDonate.org's fees are generated just like your normal credit card transaction. TeamDonate.org only administers a transaction fee, and will never take a percentage of the donations made to an organization.

  • Q: Is my donation tax deductible?

    • A: TeamDonate.org works on behalf of many different organizations, all which possess various forms of tax rules and regulations. The tax deductibility of a given donation can be dependent on many factors beyond TeamDonate.org's control. Therefore, we strongly encourage you to consult your accountant or tax professional regarding the deductibility of your donation.

  • Q: Does TeamDonate.org save my credit card information?

    • A: No. It is important to know that TeamDonate.org does not retain any credit card information. All credit card information is submitted directly through the Authorize.net Payment Gateway. Authorize.net is the industry gold standard for online transactions.


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1-800-967-5077 • info@teamdonate.org